Terms and conditions
Effective Date: August 7, 2024
Welcome to EDUVO LTD! These Terms and Conditions ("Terms") govern your access to and use of our educational and mentorship services ("Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
1. Company Information
Company Name: EDUVO LTD
Company ID: 15618341
Address: Dept 5483, 601 International House, 223 Regent Street, Mayfair, London, W1B 2QD2.
2. Company description
EDUVO LTD provides a platform offering educational content and mentorship programs created and managed by third-party educators and mentors. These Services are delivered via our online platform, which users can access through a subscription or one-time payment.
3. User Roles and Responsibilities
3.1 User Registration
To use certain features of our Services, you may be required to register for an account. You must provide accurate and complete information during the registration process and keep your account information updated. You are responsible for safeguarding your account login credentials and for all activities that occur under your account.
3.2 User Conduct
Users are expected to use our Services in a manner that is lawful, respectful, and consistent with these Terms. Prohibited activities include, but are not limited to:Sharing or distributing course materials without authorization.Engaging in disruptive or abusive behavior in forums or interactions with mentors and other users.Attempting to access or use another user’s account without permission.
4. Pricing and Payment Terms
4.1 Pricing Structure
Our Services are available on a subscription basis or through one-time payments for specific courses or mentorship sessions. Prices are clearly listed on our platform and may vary depending on the service selected.
4.2 Payment Methods
We accept payments via credit/debit cards, PayPal, and other methods as specified on our platform. By providing payment information, you authorize us to charge the applicable fees to your chosen payment method.
4.3 Refund Policy
We offer refunds only in accordance with our Refund Policy, which is available on our platform. Refund requests must be made within 14 days of purchase, and eligibility will be determined based on whether the service has been accessed or utilized.
4.4 Cancellation Policy
Users may cancel their subscription at any time by following the instructions on our platform. Upon cancellation, access to paid Services will continue until the end of the current billing cycle. No prorated refunds will be provided for cancellations made mid-cycle.
5. Intellectual Property
5.1 Ownership of Content
All content available on our platform, including courses, videos, text, graphics, and other materials, is the property of EDUVO LTD or our third-party partners and is protected by intellectual property laws.
5.2 License to Users
Upon purchasing a service, EDUVO LTD grants you a limited, non-exclusive, non-transferable license to access and use the content for personal, non-commercial purposes.
5.3 Restrictions
You may not copy, distribute, modify, or create derivative works based on any content from our platform without express written permission from EDUVO LTD or the relevant third-party content provider.
6. Privacy and Data Protection
6.1 User Data
We collect and process personal data in accordance with our Privacy Policy, which is available on our platform. By using our Services, you consent to such processing and agree that all data provided by you is accurate.
6.2 Third-Party Data Sharing
We do not share personal data with third parties except as necessary to provide our Services or as required by law. Please refer to our Privacy Policy for detailed information.
6.3 Cookies and Tracking
Our platform uses cookies and similar tracking technologies to enhance user experience and gather usage data. By using our Services, you consent to our use of cookies in accordance with our Cookie Policy.
7. Liability and Disclaimers
7.1 Service Availability
EDUVO LTD strives to ensure that our Services are available at all times. However, we do not guarantee uninterrupted access and may suspend or restrict access to the platform for maintenance or other reasons.7.2 Accuracy of ContentWhile we make every effort to ensure the accuracy of the educational content provided, EDUVO LTD does not warrant that the content is error-free, complete, or up-to-date.
7.3 Limitation of LiabilityTo the fullest extent permitted by law, EDUVO LTD and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, or other intangible losses, resulting from your use of our Services.
8. Termination and Suspension
8.1 Termination Rights
EDUVO LTD reserves the right to suspend or terminate your access to our Services at any time, with or without notice, for conduct that we believe violates these Terms, is harmful to other users, or is otherwise inappropriate.
8.2 Effect of Termination
Upon termination, your right to access the Services will immediately cease, and any data associated with your account may be deleted or retained as per our data retention policies.
9. Governing Law and Dispute Resolution
9.1 Applicable Law
These Terms and any disputes arising out of or in connection with them are governed by and construed in accordance with the laws of England and Wales.
9.2 Dispute Resolution
In the event of a dispute, you agree to first contact us and attempt to resolve the dispute informally. If a resolution cannot be reached, the dispute will be resolved through binding arbitration in London, England, under the rules of the Chartered Institute of Arbitrators.
10. Changes to Terms
EDUVO LTD reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our platform, and your continued use of the Services after such changes constitutes your acceptance of the new Terms.
11. Miscellaneous
11.1 Entire Agreement
These Terms, along with our Privacy Policy and any other legal notices published on our platform, constitute the entire agreement between you and EDUVO LTD regarding your use of our Services.
11.2 SeverabilityIf any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
11.3 Force Majeure
EDUVO LTD shall not be liable for any failure to perform due to causes beyond its reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
12. Customer Support and Service Levels
12.1 Support Channels
For customer support, please contact us via email at [insert email address]. We strive to respond to all inquiries within 48 hours during business days.
12.2 Service Level Agreement (SLA)We aim to provide a minimum of 99.9% uptime for our Services. However, this SLA is not a guarantee and does not apply to outages caused by factors outside our reasonable control.
Contact Us
If you have any questions or concerns about these Terms, please contact us at:
EDUVO LTD
Dept 5483, 601 International House
223 Regent Street, Mayfair
London, W1B 2QD
Email: support@eduvo.io
Welcome to EDUVO LTD! These Terms and Conditions ("Terms") govern your access to and use of our educational and mentorship services ("Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
1. Company Information
Company Name: EDUVO LTD
Company ID: 15618341
Address: Dept 5483, 601 International House, 223 Regent Street, Mayfair, London, W1B 2QD2.
2. Company description
EDUVO LTD provides a platform offering educational content and mentorship programs created and managed by third-party educators and mentors. These Services are delivered via our online platform, which users can access through a subscription or one-time payment.
3. User Roles and Responsibilities
3.1 User Registration
To use certain features of our Services, you may be required to register for an account. You must provide accurate and complete information during the registration process and keep your account information updated. You are responsible for safeguarding your account login credentials and for all activities that occur under your account.
3.2 User Conduct
Users are expected to use our Services in a manner that is lawful, respectful, and consistent with these Terms. Prohibited activities include, but are not limited to:Sharing or distributing course materials without authorization.Engaging in disruptive or abusive behavior in forums or interactions with mentors and other users.Attempting to access or use another user’s account without permission.
4. Pricing and Payment Terms
4.1 Pricing Structure
Our Services are available on a subscription basis or through one-time payments for specific courses or mentorship sessions. Prices are clearly listed on our platform and may vary depending on the service selected.
4.2 Payment Methods
We accept payments via credit/debit cards, PayPal, and other methods as specified on our platform. By providing payment information, you authorize us to charge the applicable fees to your chosen payment method.
4.3 Refund Policy
We offer refunds only in accordance with our Refund Policy, which is available on our platform. Refund requests must be made within 14 days of purchase, and eligibility will be determined based on whether the service has been accessed or utilized.
4.4 Cancellation Policy
Users may cancel their subscription at any time by following the instructions on our platform. Upon cancellation, access to paid Services will continue until the end of the current billing cycle. No prorated refunds will be provided for cancellations made mid-cycle.
5. Intellectual Property
5.1 Ownership of Content
All content available on our platform, including courses, videos, text, graphics, and other materials, is the property of EDUVO LTD or our third-party partners and is protected by intellectual property laws.
5.2 License to Users
Upon purchasing a service, EDUVO LTD grants you a limited, non-exclusive, non-transferable license to access and use the content for personal, non-commercial purposes.
5.3 Restrictions
You may not copy, distribute, modify, or create derivative works based on any content from our platform without express written permission from EDUVO LTD or the relevant third-party content provider.
6. Privacy and Data Protection
6.1 User Data
We collect and process personal data in accordance with our Privacy Policy, which is available on our platform. By using our Services, you consent to such processing and agree that all data provided by you is accurate.
6.2 Third-Party Data Sharing
We do not share personal data with third parties except as necessary to provide our Services or as required by law. Please refer to our Privacy Policy for detailed information.
6.3 Cookies and Tracking
Our platform uses cookies and similar tracking technologies to enhance user experience and gather usage data. By using our Services, you consent to our use of cookies in accordance with our Cookie Policy.
7. Liability and Disclaimers
7.1 Service Availability
EDUVO LTD strives to ensure that our Services are available at all times. However, we do not guarantee uninterrupted access and may suspend or restrict access to the platform for maintenance or other reasons.7.2 Accuracy of ContentWhile we make every effort to ensure the accuracy of the educational content provided, EDUVO LTD does not warrant that the content is error-free, complete, or up-to-date.
7.3 Limitation of LiabilityTo the fullest extent permitted by law, EDUVO LTD and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, or other intangible losses, resulting from your use of our Services.
8. Termination and Suspension
8.1 Termination Rights
EDUVO LTD reserves the right to suspend or terminate your access to our Services at any time, with or without notice, for conduct that we believe violates these Terms, is harmful to other users, or is otherwise inappropriate.
8.2 Effect of Termination
Upon termination, your right to access the Services will immediately cease, and any data associated with your account may be deleted or retained as per our data retention policies.
9. Governing Law and Dispute Resolution
9.1 Applicable Law
These Terms and any disputes arising out of or in connection with them are governed by and construed in accordance with the laws of England and Wales.
9.2 Dispute Resolution
In the event of a dispute, you agree to first contact us and attempt to resolve the dispute informally. If a resolution cannot be reached, the dispute will be resolved through binding arbitration in London, England, under the rules of the Chartered Institute of Arbitrators.
10. Changes to Terms
EDUVO LTD reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our platform, and your continued use of the Services after such changes constitutes your acceptance of the new Terms.
11. Miscellaneous
11.1 Entire Agreement
These Terms, along with our Privacy Policy and any other legal notices published on our platform, constitute the entire agreement between you and EDUVO LTD regarding your use of our Services.
11.2 SeverabilityIf any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
11.3 Force Majeure
EDUVO LTD shall not be liable for any failure to perform due to causes beyond its reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
12. Customer Support and Service Levels
12.1 Support Channels
For customer support, please contact us via email at [insert email address]. We strive to respond to all inquiries within 48 hours during business days.
12.2 Service Level Agreement (SLA)We aim to provide a minimum of 99.9% uptime for our Services. However, this SLA is not a guarantee and does not apply to outages caused by factors outside our reasonable control.
Contact Us
If you have any questions or concerns about these Terms, please contact us at:
EDUVO LTD
Dept 5483, 601 International House
223 Regent Street, Mayfair
London, W1B 2QD
Email: support@eduvo.io
This is some text inside of a div block.
